idc88Frequently Asked Questions
Users ask us about account setup, payment methods, game categories, security, and how to manage their activity on idc88. This FAQ covers the most common questions we receive from new and existing users. Whether you are deciding whether to open an account, verifying your identity, depositing funds, or adjusting your account settings, you will find practical answers here.
This page answers operational questions about how idc88 works. For detailed information about our legal framework, jurisdiction restrictions, or data handling, please read our legal noticeprivacy policyand terms and conditionsIf your question is not answered here, our support team is available via email and live chat in English and Indonesian.
We recommend reading this FAQ before opening an account or depositing funds. It will help you understand how idc88 operates, what to expect during account verification, and how to use our payment methods safely. If you encounter any issues or have questions our FAQ does not address, contact our support team immediately.
Topics covered in this FAQ
- Account and registrationhow to start, KYC verification, password recovery, account management
- Payments and transactionsdeposit and withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers
- Games and marketsfootball betting, live-dealer tables, slots, and esports coverage
- Security and supportaccount protection, customer service, and jurisdiction information
You can adjust your account preferences by logging in and visiting your Settings page. Here you can change your email address, phone number, password, and notification preferences. You can also enable two-factor authentication (2FA) to add an extra security layer to your account.
If you wish to pause your account temporarily, contact our support team. We can temporarily suspend your account for a period you specify. During suspension, you cannot log in or access your balance, but your account and funds remain secure. To resume your account, contact support again. If you wish to close your account permanently, we can do this as well, though you must withdraw any remaining balance first.
Our support team is available via email and live chat. You can reach us in English or Indonesian. Email support typically responds within 24 hours. Live chat is available during business hours and often responds within minutes. To contact us, log in to your idc88 account and click the Support button, or visit our contact page. Have your account username and a description of your issue ready when you reach out.
We handle account issues, payment problems, game questions, and general inquiries. If you have a complaint or dispute, our support team will escalate it to our management team for review. We aim to resolve all issues fairly and promptly.
You can adjust your account preferences by logging in and visiting your Settings page. Here you can change your email address, phone number, password, and notification preferences. You can also enable two-factor authentication (2FA) to add an extra security layer to your account.
If you wish to pause your account temporarily, contact our support team. We can temporarily suspend your account for a period you specify. During suspension, you cannot log in or access your balance, but your account and funds remain secure. To resume your account, contact support again. If you wish to close your account permanently, we can do this as well, though you must withdraw any remaining balance first.
Our support team is available via email and live chat. You can reach us in English or Indonesian. Email support typically responds within 24 hours. Live chat is available during business hours and often responds within minutes. To contact us, log in to your idc88 account and click the Support button, or visit our contact page. Have your account username and a description of your issue ready when you reach out.
We handle account issues, payment problems, game questions, and general inquiries. If you have a complaint or dispute, our support team will escalate it to our management team for review. We aim to resolve all issues fairly and promptly.
No. Each user is permitted to hold only one account on idc88. If we detect multiple accounts registered to the same person, email address, phone number, or payment method, we will close all duplicate accounts and may forfeit any balances. This policy protects our platform from fraud and abuse.
If you have forgotten your password or cannot access your existing account, contact our support team. We can help you recover your account or reset your password. Do not create a new account—contact support first.
Payments and transactions
Depositing via local payment, online payment, or e-wallet on idc88 is straightforward. Log in to your account, go to Deposit, and select your preferred e-wallet. Enter the amount you wish to deposit. You will be redirected to the e-wallet app or website to confirm the payment. Once you approve the payment in your e-wallet, the funds appear in your idc88 account instantly or within a few minutes.
We also accept mobile banking, local payment, online payment, and direct bank transfers from e-wallet, mobile banking, local payment, and online payment. Bank transfers may take 1–2 business days to appear in your account, depending on your bank. E-wallet deposits are typically instant. There are no deposit fees on idc88—the full amount you send reaches your account.
idc88 does not charge deposit or withdrawal fees. The full amount you deposit reaches your account, and the full amount you withdraw is sent to your bank or e-wallet. However, your bank or e-wallet provider may charge their own fees—check with them for details.
Withdrawals are processed after your account is verified. Verification requires a government ID, a selfie, and an address confirmation document. Once verified, withdrawals typically appear in your bank account or e-wallet within 1–2 business days, depending on your financial institution. If your withdrawal is delayed, contact our support team.
Games and markets
idc88 covers major football leagues and tournaments. We list Liga 1 (Indonesian domestic league), Piala Indonesia, Piala AFF, Piala Asia, Champions League, Premier League, and other international competitions. Markets vary by match and may include match winner, over/under goals, both teams to score, and other betting options.
Beyond football, we offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Game availability may change seasonally or based on tournament schedules. Check the idc88 app or website for current markets and odds.
idc88 offers a welcome offer for new accounts. The specific terms of this offer may vary and are subject to change. New users should log in to their account and check the Promotions section to see the current welcome offer and any terms that apply.
All promotional offers on idc88 are subject to terms and conditions. These typically include minimum deposit amounts, wagering requirements, and game restrictions. Read the full terms before claiming any offer. If you have questions about a specific promotion, contact our support team.
Security and support
Our support team is available via email and live chat in English and Indonesian. Log in to your idc88 account and click the Support button to reach live chat or email support. Email inquiries typically receive a response within 24 hours. Live chat is available during business hours and often responds within minutes.
Have your account username and a clear description of your issue ready when you contact us. We handle account problems, payment issues, game questions, and general inquiries. If you have a complaint or dispute, our support team will escalate it to management for review.